Frequently Asked Questions

Everything you need to know about your order and our premium selections.

What are your shipping restrictions for alcohol?

Due to state regulations, we can only ship to specific states. All deliveries containing alcohol require an adult signature (21+) and a valid government-issued ID upon arrival.

How long does delivery typically take?

Standard shipping usually takes 3-5 business days. Local delivery within our immediate service area is often completed within 24 hours of order placement.

What is your return policy for spirits and wine?

In accordance with state law, we cannot accept returns on alcoholic beverages unless the product is spoiled or the packaging is damaged. Please contact our support team within 48 hours of receipt for any issues.

Can I track my order once it has shipped?

Yes, once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.

Do you offer bulk discounts for events or weddings?

We certainly do. For large orders or event planning services, please contact our wholesale department directly to discuss custom pricing and delivery logistics.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like Apple Pay and Google Pay.